Uber Pick Up and Drop Off Fees Class Action

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CONSUMER LAW GROUP is investigating a class action lawsuit involving Uber Canada Inc.

As transport network service providers, Uber Canada Inc. were required under to hold a valid congestion and curbside management permit to pick up or drop off passengers on any city street in the Metro Vancouver core. The fee for the permit was levied by the City of Vancouver for each stop within the Metro core during the designated times of 7 a.m. to 10 p.m pursuant to s. 21.8 of Vancouver City Bylaw No. 2849. Since December 2023, the fee was $0.25 for zero-emission vehicles, and $0.50 for all other vehicles. Instead of paying the fees directly, Uber instead charged those fees to Uber users in Metro Vancouver.

On August 8, 2025, s. 21.8 of Vancouver City Bylaw No. 2849 was invalidated in a judgment of the British Columbia Supreme Court.

The Class Action being investigated concerns allegations that Uber users who paid the pick up and drop off fees suffered compensable injuries directly and immediately caused by Uber Inc.’s alleged civil fraud, unjust enrichment, and breaches of contractual obligations of good faith, the Business Practices and Consumer Protection Act, and the Competition Act.

Consumer Law Group believes action must be taken for all Uber users who paid pick up and drop off fees in Metro Vancouver since December 2023.

If you or someone you know are a Uber user who paid these fees upon booking a ride with Uber, or to be kept advised of the status of the Uber Pickup and Dropoff Fees Class Action litigation or any resulting compensation resulting from the Class Action Lawsuit in Canada, please provide your contact information to our law firm using the below form.

IF YOU WISH TO JOIN THE CLASS ACTION OR TO SIMPLY GET MORE INFORMATION, PLEASE COMPLETE THE FORM BELOW. Please note that providing your information creates no financial obligation for you. You are not charged any fee or cost for joining this class action. Our law firm is paid a contingency fee from the compensation recovered, only if the class action is successful. All information contained in this transmission is confidential and Consumer Law Group agrees to protect this information against unauthorized use, publication or disclosure.

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Uber Pick Up and Drop Off Fees Class Action

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Uber Pick Up and Drop Off Fees Class Action

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